Privacy Policy

At Bike Gear World (“we,” “us,” or “our”), your trust is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use www.bikegearworld.com (the “Site”). By accessing our Site, you agree to the terms outlined below.

1. Data We Collect

We collect information to enhance your experience and fulfill orders:

  • Personal Data: Name, email, shipping/billing address, payment details (Visa, MasterCard, JCB, or PayPal).

  • Technical Data: IP address, browser type, device information, and cookies (see Section 6).

  • Usage Data: Pages visited, products viewed, and interaction with Site features.

  • Voluntary Data: Feedback, reviews, or messages sent via customer support.

2. How We Use Your Data

Your data helps us:

  • Process orders, ship products (via DHL, FedEx, or EMS), and manage returns.

  • Provide customer support and respond to inquiries.

  • Send transactional emails (order confirmations, shipping updates).

  • Improve Site functionality and personalize content (e.g., recommending bike parts or ski gear).

  • Send marketing communications only with your consent.

3. Data Sharing & Disclosure

We share data only when necessary:

  • Service Providers: Payment processors (e.g., PayPal), logistics partners (DHL/FedEx), and IT support.

  • Legal Compliance: To comply with laws, prevent fraud, or protect our rights.

  • Business Transfers: In mergers, acquisitions, or asset sales (customers will be notified).

We never sell your data to third-party advertisers.

4. Data Storage & Security

  • Storage: Data is stored on secure servers in [region/country] and retained only as long as required by law or business needs.

  • Protection: We use SSL encryption, firewalls, and restricted access to safeguard your information.

5. Your Rights

Depending on your location, you may:

  • Access or download your personal data.

  • Correct inaccuracies (e.g., updating shipping addresses).

  • Delete your account or request data removal.

  • Opt out of marketing emails (via unsubscribe links).

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

  • Purpose: Cookies improve Site navigation, remember preferences (e.g., currency settings), and analyze traffic.

  • Control: Adjust browser settings to block cookies, but note this may limit Site functionality.

  • Third-Party Tools: We use analytics services (e.g., Google Analytics) to understand user behavior.

7. Policy Updates

We may update this policy to reflect legal changes or business practices. Significant revisions will be notified via email or Site banners.

Contact Us
For questions or data requests, reach our Privacy Team at [email protected] or mail:10312 Parlett Place
Cupertino CA, United States (US)
95014