Terms and Conditions
Welcome to Bike Gear World! By accessing our website (www.bikegearworld.com) or making a purchase, you agree to comply with the following terms and conditions. These terms govern your use of our services, products, and digital platforms. Please read them carefully.

1. Acceptance of Terms

By using Bike Gear World, you confirm that you are at least 18 years old or accessing the site under parental supervision. Your continued use of the site constitutes acceptance of these terms, including future updates.

2. User Obligations

Account Responsibility

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Provide accurate and current information during registration and checkout.

  • Notify us immediately of unauthorized account activity.

Prohibited Conduct

You agree not to:

  • Use the site for illegal purposes or fraudulent transactions.

  • Upload harmful content (e.g., viruses, spam).

  • Reverse-engineer or exploit site vulnerabilities.

3. Products & Services

Product Descriptions

  • We strive for accuracy in product details (e.g., bike specifications, ski sizes, clothing materials). Minor discrepancies in color or design may occur due to screen settings.

  • Inventory availability is subject to change. If an item is out of stock post-purchase, we’ll notify you promptly.

Non-Returnable Items

For safety and hygiene, the following cannot be returned:

  • Safety Gear: Helmets, Protective/Armor, opened Body Care products.

  • Customized/Used Parts: Installed chains, cassettes, or electronics with tampered seals.

  • Nutrition: Opened or consumed items.

4. Orders & Payments

Order Process

  1. Selection: Add items to your cart.

  2. Checkout: Enter shipping/payment details.

  3. Confirmation: You’ll receive an order confirmation email.

  4. Fulfillment: Orders are processed within 1–2 business days.

Payment Terms

  • Accepted Methods: Visa, MasterCard, JCB, PayPal.

  • Currency: All transactions are in USD.

  • Pricing Errors: We reserve the right to cancel orders impacted by incorrect pricing.

Shipping

  • Delivery Times:

    • Standard Shipping (DHL/FedEx): 10–15 days ($12.95 fee).

    • Free Shipping (EMS): 15–25 days (orders over $50).

  • Customs/Duties: Buyers are responsible for import fees in their region.

5. Returns & Refunds

  • Return Window: 15 days from delivery date.

  • Conditions: Items must be unused, in original packaging.

  • Process: Email [email protected] for a return authorization. Refunds are issued to the original payment method within 5–7 business days.

  • Exchanges: Subject to availability.

6. Intellectual Property

  • Ownership: All site content (logos, text, images) is owned by Bike Gear World or licensed partners. Unauthorized use is prohibited.

  • User-Generated Content: Reviews, photos, or comments submitted to us may be used for promotional purposes.

7. Liability & Disclaimers

Product Use

  • Bikes, skis, and outdoor gear carry inherent risks. Use safety equipment (helmets, pads) and follow manufacturer guidelines.

  • Bike Gear World is not liable for accidents, misuse, or modifications to products.

Website Availability

  • We aim to maintain 24/7 site access but are not responsible for downtime due to technical issues or maintenance.

Limitation of Liability

  • Bike Gear World’s total liability for any claim shall not exceed the purchase price of the product in question.

  • We are not liable for indirect damages (e.g., lost profits, travel delays).

8. Privacy

  • Your data is protected under our Privacy Policy. We do not sell personal information to third parties.

9. Dispute Resolution

  • Governing Law: These terms are governed by the laws of [Country/State where 10312 Parlett Place
    Cupertino CA, United States (US)
    95014
    is located].

  • Mediation: Disputes will first be resolved through negotiation. If unresolved, they may proceed to binding arbitration.

10. Modifications

  • We may update these terms periodically. Changes will be posted on this page, with the effective date noted at the top.

11. Contact Us

For questions about these terms, contact:
Email: [email protected]Address: 10312 Parlett Place
Cupertino CA, United States (US)
95014

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